Terms of use

Access to a database of professional profiles, in every country
Multi-criteria search: job title, industry, location, company size, etc.
Look-up, on your request, of the work email address of a person in your lists

Create custom prospect lists
Track prospecting status per company
Notes and interaction history

Create customizable email templates
Send email campaigns to your prospect lists
Performance tracking (sends, delivered emails, bounces, replies, unsubscribes)
Automatic unsubscribe management

People come from a provider of professional profiles, queried when you search. The email address of a person in your lists is looked up on your request.

Access to Service features requires creating an account. Registration is open to adults acting in a professional capacity.

During registration, you agree to:

Provide accurate, complete and up-to-date information
Use a valid work email address
Verify your email address via the confirmation link

You are responsible for:

The confidentiality of your login credentials (email and password)
All activity performed from your account
Immediately reporting any unauthorized access or suspicious use

We strongly recommend using a unique and complex password.

The Service allows you to create teams to collaborate with multiple users. The team owner is responsible for managing members and access.

The Service is intended exclusively for:

Legitimate B2B (Business to Business) commercial prospecting
Searching for professional partners, clients or suppliers
Sending commercial communications in compliance with regulations

Spam and harassment: sending unsolicited mass or repeated emails, or emails constituting harassment
Data resale: redistributing, reselling or sharing obtained data with unauthorized third parties
Illegal content: sending defamatory, misleading, discriminatory or immoral content
Circumventing limits: attempting to circumvent quotas or restrictions of your subscription
Disrupting the Service: disrupting Platform operations (attacks, unauthorized scraping, deliberate overloading)
Fraudulent use: impersonation, creating fake accounts, using the Service for illegal purposes

You are solely responsible for the compliance of your actions with applicable legislation, including:

GDPR: respecting the rights of data subjects
French law on digital trust (LCEN): rules on electronic prospecting
Consumer law: fair commercial practices
Informing recipients: inform each person you contact of where their data comes from and offer them a simple way to object (article 14 of GDPR), as the sending policy describes

The FindMyLead Platform, its interface, source code, algorithms, structured database, and all content (texts, graphics, logos, icons) are protected by intellectual property law and belong exclusively to the Publisher or its partners.

Any unauthorized reproduction, representation, modification or extraction is strictly prohibited and would constitute counterfeiting sanctioned under articles L.335-2 et seq. of the Intellectual Property Code.

The Publisher grants you a personal, non-exclusive, non-transferable and revocable license to use the Service, for the duration of your subscription, in compliance with these ToU.

Professional profiles come from a third-party provider and remain under its original rights. The enrichment and structuring provided by FindMyLead is protected.

Each paid subscription plan includes a monthly number of credits, spent according to the rates shown in the service before each addition (one credit per contact). Unused monthly credits do not roll over to the following month, except on a move to a higher plan: they are then added to the new plan's credits until the next renewal. Credits may also be bought once, under the conditions of our Terms of Sale. Sending campaigns is included in paid subscriptions, within a daily limit.

Sending campaigns is subject to our Responsible sending policy, which forms an integral part of these Terms.

Every newly created account benefits from a free trial, on the following terms:

Duration: 14 days (336 hours) from the creation of the account. An account created before version 1.4 of these Terms keeps the trial end date it was given.
Content: 25 credits for the whole trial. They are never renewed.
No bank card: no payment method is requested at signup, and the trial never leads to a charge.
At the end of the trial: the account remains accessible. You can view and export your lists and your contacts, and search for new people. Adding them to a list, creating lists and preparing campaigns requires a paid subscription. The same applies at the end of a cancelled subscription.
First subscription offer: a team that has never subscribed gets 20% off its first month of subscription if it subscribes between the last day of the trial and 7 days after it ends. The discount is applied automatically at payment.
Existing accounts: accounts created before the free trial was introduced received a 7-day trial starting on the day it was introduced.

The Publisher strives to provide accurate and up-to-date data, but cannot guarantee the completeness, accuracy or currency of information from third-party sources, including the provider of professional profiles.

Data is provided "as is" and its use is your sole responsibility.

The Publisher undertakes to use all reasonable means to ensure Service availability, but cannot guarantee continuous and uninterrupted availability. Maintenance interruptions may occur.

The Publisher shall not be liable for indirect damages, loss of revenue, customers, data, or any other intangible loss.

The User is solely responsible for their use of data obtained through the Service, particularly regarding commercial prospecting and respect for individuals' privacy.

For the campaigns you send through the Service, you are the data controller and FindMyLead acts as your processor. Subject matter: sending your email campaigns and tracking their results. Duration: as long as you use the Service. Data: first name, last name, work email address, job title and company of your recipients, content of the emails sent and replies received. Data subjects: your recipients.

FindMyLead undertakes to:

Process this data only on your instructions, given through your settings and actions in the Service
Restrict access to authorised FindMyLead personnel bound by confidentiality
Protect it with the measures described in our Privacy Policy (section 8)
Use, for this data, only providers of the following categories of our Privacy Policy (section 6.1): host, email sending service, artificial intelligence provider, and findMyLead's artificial intelligence assistant. The named list is given to you on request at the address in section 13. Any addition or replacement is announced to you before it takes effect; you may object by cancelling your subscription
Help you answer people who exercise their rights and meet your security obligations
Notify you of any breach of this data without undue delay after becoming aware of it
Delete it at the end of the retention periods in our Privacy Policy (section 7)
Provide you, on request at the address in section 13, with the information that demonstrates compliance with these commitments

You may terminate your account at any time from your settings. Refund conditions are detailed in our Terms of sale.

The Publisher reserves the right to suspend or terminate your access, without notice or compensation, in case of:

Violation of these ToU
Non-payment of subscription
Abusive or fraudulent use of the Service
Behavior harmful to other users or the Service's reputation

Upon termination, you immediately lose access to the Service. Your data will be retained and then deleted in accordance with our privacy policy.